cargo manifestvol. iii, the export desk

What leaves our gate.

And what it takes to get it there.

Rice, dals, water and tea. From Mundra and Nhava Sheva to twelve countries. MOQs, packaging and paperwork, laid out plainly, signed in ink.

12
countries shipped
320+
containers / yr
5
active regions
15
years of paperwork
what we ship

Three brands. Three MOQs. No surprises on the invoice.

shipping label
FROM
KHIDMAT
CODE
KHI-01
CONTENTS
Aged & premium basmati
MOQ
10 MT
PACKAGING
5kg vacuum, 30kg jute
shipping label
FROM
SUNDARBANS
CODE
SUN-02
CONTENTS
Pulses, regional rice, CTC tea
MOQ
5 MT
PACKAGING
1kg retail, 25/50kg PP
shipping label
FROM
POLAR
CODE
POL-03
CONTENTS
Bottled water, mineral drink
MOQ
1 FCL
PACKAGING
PET case, BPA-free
where it lands

Five regions. Real buyers, not a pin-board.

Jebel Ali
Basmati · water · CTC tea
Felixstowe
Basmati · dals · coffee
Rotterdam
Organic dals · specialty rice
PSA · Tuas
Aged rice · tea
NY · Montréal
Diaspora & specialty grocery
the paperwork

Everything your broker needs, before they ask twice.

We've shipped enough containers to know which document goes missing first. So we send the full set up front, and one of us is on the phone if anything is queried at the port.

  • IE
    IEC
    Import Export Code, Govt. of India
  • FS
    FSSAI
    Food safety registered, every line
  • PS
    PSC
    Phytosanitary certificate per shipment
  • HA
    Halal
    Halal-compatible Khidmat lines
  • AP
    APEDA
    Registration in progress
  • LA
    Label
    Arabic, French & destination labelling on request
before you enquire

Questions importers ask us first.

What is the minimum order quantity for basmati rice export?

Khidmat basmati moves from 10 MT, roughly half a 20ft container. Sundarbans pulses and regional rice start at 5 MT, and Polar packaged water ships by the full container load. Mixed loads across brands are possible inside a single FCL where the packaging allows it.

Which Indian ports do you ship from, and what are typical lead times?

We load out of Mundra, Nhava Sheva and JNPT depending on the origin mill. Standard lead time is 15 to 21 days from confirmed order and advance to bill of lading, with milling, packing and inspection sequenced inside that window.

What documentation is provided with each shipment?

Every consignment ships with commercial invoice, packing list, bill of lading, certificate of origin, phytosanitary certificate and lab analysis. IEC, FSSAI and APEDA references travel with the file, and halal or health certificates are arranged where the destination requires them.

Do you supply private label and custom packaging?

Yes. Private label is available across all three brand lines, including 1kg and 5kg retail packs, vacuum bricks, and 25kg, 30kg and 50kg jute or PP bulk bags, printed to your artwork and destination labelling rules.

Which markets do you currently export to?

The Gulf, including the UAE and Saudi Arabia, plus the United Kingdom, the European Union, Singapore and wider Southeast Asia, the United States and Canada. Several territories are still open for an exclusive distribution partner.

What payment and Incoterms do you work on?

We quote FOB and CIF against irrevocable letters of credit at sight, or advance and balance against documents for repeat buyers. Terms are confirmed in the proforma invoice before any booking is made.

a note to importers

Want a region to yourself?

Most markets are still open for an exclusive partner. The few that aren't, we'll tell you straight.

or write us a longer letter at /contact