Privacy Policy
This page is maintained by Agro Brands Private Limited to explain, in plain language, what information this website collects and what we do with it.
Who we are
Agro Brands Private Limited ("Agro Brands", "we", "us") is an Indian food and beverage company operating the brands Khidmat, Sundarbans and Polar. This policy covers the website agrobrands.in and any enquiry you send through it. For anything not answered here, write to contact@agrobrands.in.
What we collect
- Enquiry details you give us. Name, company, country, email, product interest, estimated quantity and your message, submitted through the contact form.
- Analytics data. Pages viewed, approximate location, device and browser type, and how you arrived at the site. Collected only if you accept analytics cookies.
- Technical logs. Standard server and security logs used to keep the site available and to block automated abuse.
We do not ask for, and do not want, payment card numbers, identity documents or any sensitive personal data through this website.
Why we use it
- To answer your trade, wholesale, HoReCa or export enquiry and quote against it.
- To keep a record of commercial correspondence with buyers and partners.
- To understand which pages buyers actually use, so we can improve them.
- To protect the site from scraping, spam and other automated abuse.
Cookies and analytics
Necessary cookies keep the site working and remember your cookie choice. Analytics cookies (Google Analytics 4) are blocked until you accept them in the banner. You can change or withdraw your choice at any time by clearing this site's storage in your browser and making a new selection when the banner reappears. We do not run advertising or retargeting cookies.
Who else sees your data
Enquiries submitted through the contact form are delivered into our Google Workspace account. Analytics data is processed by Google. Site hosting and delivery are handled by our hosting provider. We do not sell, rent or trade your information, and we do not share enquiry details with third parties outside of these service providers.
How long we keep it
Enquiry correspondence is kept for as long as the commercial relationship or prospect is live, and thereafter for as long as required for our records and applicable Indian tax and company law. Analytics data is retained on Google's standard retention schedule.
Your rights
You can ask us what personal data we hold about you, ask for it to be corrected, or ask us to delete it. Email contact@agrobrands.in with the subject line "Data request" and we will respond within thirty days. If you are writing from the EU or UK, say so in your message and we will handle the request under the standard access, rectification and erasure timelines.
Security
The site is served over HTTPS. Access to enquiry records is limited to the people at Agro Brands who need it to respond to you. No website can promise absolute security, and we do not pretend otherwise, but we do not collect more than we need in the first place.
Changes
If this policy changes materially, the date at the top of this page changes with it. Continued use of the site after that date means you accept the revised policy.